Privacy Policy for Stockpilot

Stockpilot is dedicated to safeguarding the privacy of our users. This policy outlines our data collection, usage, and sharing practices for Stockpilot’s B2B SaaS inventory and marketplace management platform (“the Service”).

Data Collection
We gather information during your account registration, Service interaction, and customer support engagements. The data collected encompasses:

Identifiable details like your name, email, and payment credentials
Log specifics such as IP addresses, browser versions, and timestamps
Service usage data, comprising utilized features, viewed content, and performed actions
Additional information voluntarily supplied by you

Data Utilization
The gathered information is employed to:

Enhance and deliver the Service
Conduct account and Service-related communications
Disseminate opt-in promotional content like newsletters
Analyze user engagement with the Service for improvement

Data Sharing
We disseminate your data with external parties for specific reasons:

To offer the Service, data is shared with our cloud providers, Heroku for hosting and S3 bucket for storage, as well as other third-party service providers engaged in Service delivery.
For third-party marketplace integration, data is shared to streamline inventory management and sales.
Legal obligations or good-faith beliefs may necessitate information disclosure.

Data Security
We employ robust security measures to mitigate data loss, unauthorized access, and other risks. However, complete security is never absolute.
Data Retention
Data is retained while your account remains active or as needed to render the Service. Some information may also be stored for compliance with legal and business requirements.
User Rights
You reserve the right to access, rectify, or erase your data. Objections to data processing can be made by contacting privacy@stockpilot.com. Data portability requests are also accommodated.
Policy Amendments
This policy is subject to periodic updates due to changes in operational, legal, or regulatory landscapes. Material alterations will be communicated via our website or other channels.

Last Revised: 01-01-2023