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For any questions about Stockpilot, please consult our help center.
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Frequently asked questions

Have more questions? Learn more in help centre.
Do the listed prices include VAT?

Unless otherwise mentioned, all prices on our website do not include VAT and are subject to Dutch VAT. European businesses can be exempt if they provide a valid intra-Community VAT number during sign-up.

Can I cancel my subscription at any time?

Yes, if you choose one of our monthly plans. These plans are non-binding, so you can cancel anytime before your next billing cycle.

Can I schedule a demo to try Stockpilot?

Yes, you can to see if Stockpilot is a good fit for your needs. In this 45-minute personal demo, we will guide you through our software and focus on your specific situation to determine how Stockpilot can benefit you.

Do you offer a free trial?

Yes, we offer a 14 day free trial so you can explore Stockpilot before committing. No credit card is required to sign up.

What payment methods do you accept?

Stockpilot accepts credit card and SEPA direct debit payments.

What happens if I exceed my plan's limit?

If you exceed your plan’s limit, your service will continue until the end of your billing cycle. You will receive a notification with the option to upgrade. If you choose not to upgrade, any additional usage will be charged according to your current plan’s pricing.

Can I add more users to my subscription?

Yes, you can add as many users as you need. The number of users does not affect the price.

Can I switch plans later?

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

What happens when my free trial ends?

After 14 days, you will automatically receive a notification to upgrade your account. If you do not upgrade, you and any team members will lose access to the account.

Are there any pricing benefits if I pay annually instead of monthly?

Yes, we offer a discount for yearly subscriptions. By choosing the annual plan, you can save compared to paying monthly. The discount will be applied when you select the yearly option during sign-up.

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